JT121157 · Nofitech

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT121157/inquiry.eml

   ok
   From: Hanne Buan

   Subject: Skalavik - Forespørsel B - Fry

   Body: 912 chars

   Attachments: image001.png, image200796.gif, 2018 Skalavik Valve List - Fry 2 B 12.09.25.xlsx

   Show full email body

   Hei Rafael,
   
    
   
   Oversender forespørsel til neste avdeling her.
   
   Fint om du merker det første tilbudet med «A – Hatchery»
   
    
   
   Prates i morgen 😊
   
    
   
   
   
   Vennlig hilsen / Best regards
   Hanne Buan
   Project Manager / Engineering
   +47 480 01 396 | hanne@nofitech.com <mailto:hanne@nofitech.com> 
   
   Nofitech
   Pir I, 4
   PB 1262 Torgarden
   
   7462 Trondheim
   Norway
   
   www.nofitech.com <http://www.nofitech.com/> 
   
   This e-mail and any attachments hereto may contain information that is confidential. It is intended only for the person(s) to whom it is correctly addressed. If you have received this e-mail message in error, please notify the sender immediately by replying to this e-mail and delete the email without making a copy. The sender disclaims any and all liability for message errors, computer viruses or defects in this message, and for any damage or loss inflicted by the content of this e-mail.

2. 2

   AI extracts structured JSON

   Step 02

   0 item(s) detected · language=no · intent=cross_reference

   ok
   Norwegiancross reference0 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "cross_reference",
     "customer": {
       "company": "Nofitech",
       "contact_name": "Hanne Buan",
       "contact_email": "hanne@nofitech.com",
       "phone": "+47 480 01 396",
       "vat_number": null,
       "address": "Pir I, 4, PB 1262 Torgarden, 7462 Trondheim, Norway"
     },
     "items": [],
     "application_context": "Internal forwarding of the Skalavik project enquiry (Fry section, 'B') to a different department. The actual valve list is in an attached Excel file ('2018 Skalavik Valve List - Fry 2 B 12.09.25.xlsx'); the email body itself contains no item-level data. Customer asks that the first quote be marked 'A – Hatchery'.",
     "attachments_referenced": [
       "2018 Skalavik Valve List - Fry 2 B 12.09.25.xlsx"
     ],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": "Skalavik project — companion to a separate 'A – Hatchery' enquiry"
     },
     "completeness": "unusable",
     "missing": [
       "item details (in attached xlsx, not in email body)"
     ]
   }

3. 3

   Completeness verdict: unusable

   Step 03

   Missing: item details (in attached xlsx, not in email body)

   ok
   unusable

   • item details (in attached xlsx, not in email body)

   Rule trace (deterministic)

   Verdict: unusable · no items extracted
4. 4

   Route to human

   Step 04

   Inquiry too sparse — sales engineer should handle manually.

   skip

Process map: see how this aligns with JS Cock’s diagram →