JT122674 · Haukeland universitetssjukehus

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT122674/inquiry.eml

   ok
   From: sveinung.knutsen@helse-bergen.no

   Subject: 2 1/2" Bailey damp reduksjon+rep sett

   Body: 410 chars

   Attachments: Outlook-laforrfz.png, image261431.gif

   Show full email body

   Hei og godt nytt år
   
   Har dere mulighet å gi oss et tilbud på en 2 1/2" Bailey damp reduksjons ventil og  rep.sett med pakninger.  Reduksjonen vi trenger er fra 10bar til 3bar.
   
   Venleg helsing
   
   Sveinung Knutsen
   Driftsleder
   Maskinseksjonen
   55974702/93427883
   Haukeland universitetssjukehus
   sveinung.knutsen@helse-bergen.no<mailto:roald.fosse@helse-bergen.no>
   [cid:7932859f-53c2-498f-94fb-8efb9897b452]

2. 2

   AI extracts structured JSON

   Step 02

   2 item(s) detected · language=no · intent=new_inquiry

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   Norwegiannew inquiry2 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "new_inquiry",
     "customer": {
       "company": "Haukeland universitetssjukehus",
       "contact_name": "Sveinung Knutsen",
       "contact_email": "sveinung.knutsen@helse-bergen.no",
       "phone": "55974702/93427883",
       "vat_number": null,
       "address": null
     },
     "items": [
       {
         "line_no": 1,
         "quantity": 1,
         "unit": "stk",
         "product_reference": "2 1/2\" Bailey damp reduksjon ventil (steam reduction valve)",
         "manufacturer": "Bailey",
         "manufacturer_part_no": null,
         "cross_ref_to": null,
         "specs": {
           "dimension": "2 1/2\"",
           "pressure_rating": "10bar til 3bar",
           "material_body": null,
           "material_seal": null,
           "actuation": null,
           "voltage": null,
           "torque_or_flow": null,
           "temperature": "steam",
           "thread_or_connection": null,
           "other": [
             {
               "key": "type",
               "value": "damp reduksjon (steam reduction)"
             }
           ]
         },
         "missing_fields": [
           "manufacturer_part_no",
           "material_body",
           "material_seal",
           "thread_or_connection"
         ]
       },
       {
         "line_no": 2,
         "quantity": 1,
         "unit": "sett",
         "product_reference": "rep.sett med pakninger til Bailey 2 1/2\" damp reduksjon ventil (repair set with seals)",
         "manufacturer": "Bailey",
         "manufacturer_part_no": null,
         "cross_ref_to": null,
         "specs": {
           "dimension": null,
           "pressure_rating": null,
           "material_body": null,
           "material_seal": null,
           "actuation": null,
           "voltage": null,
           "torque_or_flow": null,
           "temperature": null,
           "thread_or_connection": null,
           "other": []
         },
         "missing_fields": [
           "manufacturer_part_no",
           "material_seal",
           "pressure_rating"
         ]
       }
     ],
     "application_context": "Steam pressure reduction system at Haukeland University Hospital, reducing from 10bar to 3bar",
     "attachments_referenced": [],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": null
     },
     "completeness": "partial",
     "missing": [
       "manufacturer_part_no (Bailey valve model/reference)",
       "material_body",
       "material_seal",
       "thread_or_connection",
       "delivery_location"
     ]
   }

3. 3

   Completeness verdict: partial

   Step 03

   Missing: manufacturer_part_no (Bailey valve model/reference), material_body, material_seal, thread_or_connection, delivery_location

   ok
   partial

   • manufacturer_part_no (Bailey valve model/reference)
   • material_body
   • material_seal
   • thread_or_connection
   • delivery_location

   Rule trace (deterministic)

   Verdict: partial · 1 of 2 items need clarification

   • item 1: ✓ quotable — quotable (sizing + 2 disambiguating specs)
   • item 2: × needs follow-up — no sizing field (need dimension or torque/flow)
4. 4

   AI drafts follow-up email to customer

   Step 04

   Drafted in no, awaiting human approval.

   ok
   Subject: RE: Tilbud Bailey damp reduksjon ventil

   Hei Sveinung,
   
   Takk for din henvendelse om 2 1/2" Bailey damp reduksjon ventil og rep.sett med pakninger. Vi er klare til å hjelpe med dette.
   
   For at vi kan gi dere et presist tilbud trenger vi noen flere opplysninger:
   
   • Spesifikk Bailey-modell eller referansenummer
   • Material for ventilkropp og tetninger
   • Thread- eller tilkoblingstype
   • Trykkklasse for rep.settet
   • Leveringsadresse
   
   Når disse opplysningene kommer, sender vi tilbud raskt.
   
   Med vennlig hilsen,
   J.S.Cock A/S sales team

   Drafted by haiku · awaiting human approval.
5. 5

   Customer created in Business Central

   Steps 08 + 09

   New BC# C-20024 — Haukeland universitetssjukehus

   ok
   BC#: C-20024

   Company: Haukeland universitetssjukehus

   Email: sveinung.knutsen@helse-bergen.no
6. 6

   Match items against the J.S.Cock catalog

   Steps 12 + 13

   Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT122674).

   ok
7. 7

   Score supplier quotes

   Steps 16 + 17

   No supplier replies received yet — scoring waits for at least one.

   skip
8. 8

   Draft quote in Business Central

   Steps 10 + 20

   Waiting for the supplier quote to land before drafting.

   skip
9. 9

   Human approval (sales engineer)

   Step 21

   In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.

   pending
   ApproveEdit before sendingReject

Process map: see how this aligns with JS Cock’s diagram →