JT122827 · Framo Flatøy AS

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT122827/inquiry.eml

   ok
   From: purchase.flatoy@framo.no

   Subject: Forespørsel [1002-RFQ-016171-500911] - Framo Flatøy AS

   Body: 2171 chars

   Attachments: Vedlegg - 1002-RFQ-016171-500911.pdf, image665351.gif

   Show full email body

   Forespørsel 1002-RFQ-016171 vedlagt
   
   All korrespondanse vedr. denne forespørsel sendes til følgende epostadresse: purchase.flatoy@framo.no<mailto:purchase.flatoy@framo.no>
   
   Alfa Laval General Condition of Purchase gjelder for denne bestilling, dersom ikke annet er definert i Avtale.
   
   http://www.alfalaval.com/globalassets/documents/about-us/for-suppliers/general-conditions-of-purchase.pdf<https://mibc-fr-06.mailinblack.com/securelink/?url=http://www.alfalaval.com&key=eyJsYW5nIjoiRU4iLCJ1cmwiOiJodHRwOi8vd3d3LmFsZmFsYXZhbC5jb20vZ2xvYmFsYXNzZXRzL2RvY3VtZW50cy9hYm91dC11cy9mb3Itc3VwcGxpZXJzL2dlbmVyYWwtY29uZGl0aW9ucy1vZi1wdXJjaGFzZS5wZGYiLCJ0b2tlbiI6ImdBQUFBQUJwYUthZkNES0o1ZnA2NUlQaWRSZzZPYTRCSWdDZG03aktRYjNiWDBWX3c2bmNFck43Z2RtcFlFYlJfbXRxeDdsSmg5VkVsVS1kaEwzUDVWYXEyRGVMa0VPTTlvOHZ2ZjAzMThoR2RJX0ZLRUtaVXFibVRXcVJ2d1BNR1FMV1NNVFlKSTJWcEQ2MEpJMkdOXzRpTHcwbVFNLWlPRTNVLXlmYW1HWXUyUGNzNTMwQk43blZtSlN2RmhJNDZNLWtCcGVXSlo5N1MzQ28zNjZNQW9yTzBNOWlYV2ZreXppMGQ5dWt1ODZnUV9JdWJIV0o0UHZSV0R2QV9reE0yRGp5a05xQUNzLVhka0pGbEhEdjJuMGk3bjRwRkRSUzVzR0duc0lrVWVKaW1ISGF2V3g5NjZkVmlGUFREdURsQ0J0ckNqempiaURrIn0=>
   
   This e-mail is intended solely for the use of the individual or entity to whom it is addressed and its content shall be regarded as confidential unless explicitly stated otherwise.
   If you have received this e-mail by mistake, please notify the sender immediately by e-mail and delete this e-mail from your system.
   Framo is an Alfa Laval owned company and personal data and email will be handled in accordance with the Alfa Laval Privacy Policy.<https://mibc-fr-06.mailinblack.com/securelink/?url=https://www.alfalaval.com&key=eyJsYW5nIjoiRU4iLCJ1cmwiOiJodHRwczovL3d3dy5hbGZhbGF2YWwuY29tL3ByaXZhY3kiLCJ0b2tlbiI6ImdBQUFBQUJwYUthZnphcENLSFR6dm5jZnpwdU9FQVg4QmEwdDhKZnV6enRFSmljTVhwNkU0NUtKV0VfalZsUGlRNy0weVFLLUhvaDFkWW43SXlYWU1MVDZYQ1ZIUWEzRGFNemZsMm1mTy16NVdOczRFWWNpZjVvWEZmRFl6dENsdnJ1aVlBWW9CbUtjc3R1RktFM3RGYWQyVHVVWGdYNmlXMWhmeTJIQkJBTmx6NE81TnFtM3FiNDl2MHVXdmROd1U5RkMyVHkwRUNRb2hqNXNkTHZyMkgxYU5YR1ZxbTMzc0dxNGNGWlNFSW0tejAzV1dkanBSWFZmajczSk9jYVJMNHRFN09UZ2N4djktZW1wZkZVQ2dWLVVWM21BOVNZQ0ZHZWtxcVljOEt0b0dEaVNiOTNLMW5hd0RIcGNMWFBrbzF3MXBKZ0FTRmt3In0=>

2. 2

   AI extracts structured JSON

   Step 02

   0 item(s) detected · language=no · intent=new_inquiry

   ok
   Norwegiannew inquiry0 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "new_inquiry",
     "customer": {
       "company": "Framo Flatøy AS",
       "contact_name": null,
       "contact_email": "purchase.flatoy@framo.no",
       "phone": null,
       "vat_number": null,
       "address": null
     },
     "items": [],
     "application_context": null,
     "attachments_referenced": [
       "Forespørsel 1002-RFQ-016171"
     ],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": "1002-RFQ-016171-500911",
       "notes": null
     },
     "completeness": "partial",
     "missing": [
       "items_and_specifications",
       "delivery_location",
       "delivery_deadline"
     ]
   }

3. 3

   Completeness verdict: partial

   Step 03

   Missing: items_and_specifications, delivery_location, delivery_deadline

   ok
   partial

   • items_and_specifications
   • delivery_location
   • delivery_deadline

   Rule trace (deterministic)

   Verdict: unusable · no items extracted
4. 4

   AI drafts follow-up email to customer

   Step 04

   Drafted in no, awaiting human approval.

   ok
   Subject: Re: Forespørsel 1002-RFQ-016171 - Manglende opplysninger

   Takk for din forespørsel 1002-RFQ-016171 til J.S.Cock A/S.
   
   For at vi skal kunne fremsende deg et komplett tilbud, har vi behov for følgende informasjon:
   
   • Produkter og spesifikasjoner (type, dimensjoner, materiale, etc.)
   • Leveringssted
   • Leveringsfrist
   
   Vennligst send oss disse opplysningene, så skal vi behandle forespørselen så raskt som mulig.
   
   Med vennlig hilsen
   J.S.Cock A/S sales team

   Drafted by haiku · awaiting human approval.
5. 5

   Customer found in Business Central

   Steps 08 + 09

   BC# C-20006 — Framo Flatøy AS (Alfa Laval owned)

   ok
   BC#: C-20006

   Company: Framo Flatøy AS (Alfa Laval owned)

   Email: purchase.flatoy@framo.no
6. 6

   Match items against the J.S.Cock catalog

   Steps 12 + 13

   Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT122827).

   ok
7. 7

   Score supplier quotes

   Steps 16 + 17

   No supplier replies received yet — scoring waits for at least one.

   skip
8. 8

   Draft quote in Business Central

   Steps 10 + 20

   Waiting for the supplier quote to land before drafting.

   skip
9. 9

   Human approval (sales engineer)

   Step 21

   In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.

   pending
   ApproveEdit before sendingReject

Process map: see how this aligns with JS Cock’s diagram →