JT123178 · H.L. Skjøng

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT123178/inquiry.eml

   ok
   From: erik.k@hlskjong.no

   Subject: Forespørsel magnetventil

   Body: 2786 chars

   Attachments: image002.png, image003.png, image004.png, image005.png, image006.png, image007.gif, image008.png, image659357.gif

   Show full email body

   Hei Tone,
   
   Kan du tilby denne? Kunde som spør, og må visst være nøyaktig samme.
   
   Er dette den som nå er erstattet, som har vært trøbbel med?
   [cid:image008.png@01DCB7A6.70FA53A0]
   
   Med vennlig hilsen / With Regards,
   
   Erik Lund Kråkenes
   Innkjøp- og logistikkleder
   Purchasing and logistics manager
   
   [cid:image002.png@01DCB7A6.70FA53A0]
   
   Breivika Industriveg 48 / 6018 Ålesund / Norway
   +47 966 01 101 / + 47 70 30 11 00 /
   erik.k@hlskjong.no<mailto:erik.k@hlskjong.no> / www.hlskjong.no<https://mibc-fr-06.mailinblack.com/securelink/?url=http://www.hlskjong.no&key=eyJsYW5nIjoiRU4iLCJ1cmwiOiJodHRwOi8vd3d3Lmhsc2tqb25nLm5vLyIsInRva2VuIjoiZ0FBQUFBQnB1LW5lZlgxRS01SC1xcW1UcVQyV0o5aEp5QWZrdFQxUlVWQWxINFRxMDFKOEVrbWhyUEY4RUU4NXUxcy04aGxWa0dqY1FyOWlQSmh4R051RFlob1habnBSUXpDbGVlMDFCZlV6Nm9EbkNBN0lNcDMyZjN1N1BNQTNjQ3BKLWhfTndnLVpqaVh1SDhhaTRxRnl0RXpaUld6ekpUTmtwTTB1UU1iYjE3clRoQjNvUTAxLUp2dVp0WFp2MTRTdzhTbGtEaFhVS1ZjRHhmZWVNbWxTQlpKZlZiQ1dsYVQ4eDZTbmllM0VkWFh5SFh4WF9vZ1dEUHdqeTF5NVFyVFdkb21QaWZwRm15ZmNzNFk2eVl6OXdQd0F4UDJWdXVhS2hxemxCWXNXeGRKR1hfaVo5UDFiSllPdUJZakJ6NGVoLUVzMDhQN18ifQ==>
   
   [cid:image003.png@01DCB7A6.70FA53A0]<https://mibc-fr-06.mailinblack.com/securelink/?url=https://no.linkedin.com&key=eyJsYW5nIjoiRU4iLCJ1cmwiOiJodHRwczovL25vLmxpbmtlZGluLmNvbS9jb21wYW55L2hsc2tqb25nLWFzIiwidG9rZW4iOiJnQUFBQUFCcHUtbmV2dHVXNDF4VEV6aEFTWVpmZndxQXVKbmdxb0owUGtPVk9TSURIQ19tSlVLZmo0UXBvR09kUFBodFNVdHMtYWdDVmNaNVR0NENjSW9HaHFKTXQ2LW1qNXJENVBtX1lVbkxCTHhRZmVUYnJ0V0NrWnp4WTZRdjNkekZtUDd6M3VjZkNzbEdvWDJENjgzaEVaaURFWng0dzNyWXBEb19IbWxnV1FLeUhNdEp4SEI0cVc5Z3B6OGE3dnVYdDFmLW1QSkpHTWd2dTNwbE1ldTJRWFNmemprTjc0bTVITGtIZUNrLWI5aWhCZUhfVUtBQXVVTmlXaldSc2c0TV9XVTc1OGpnaTh4X3RfbnhTb29mS0pUZEh2dDROVkdrTzdMQ1pJLUtIbnE5c0RQeEZMYkU3VURMUEZSUUVNbTMtZHY5TWEzSSJ9>[cid:image004.png@01DCB7A6.70FA53A0]<https://mibc-fr-06.mailinblack.com/securelink/?url=https://www.facebook.com&key=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>
   
   [cid:image005.png@01DCB7A6.70FA53A0]    [cid:image006.png@01DCB7A6.70FA53A0]
   
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2. 2

   AI extracts structured JSON

   Step 02

   1 item(s) detected · language=mixed · intent=new_inquiry

   ok
   Mixednew inquiry1 item(s)

   Show extracted JSON

   {
     "language": "mixed",
     "intent": "new_inquiry",
     "customer": {
       "company": "H.L. Skjøng",
       "contact_name": "Erik Lund Kråkenes",
       "contact_email": "erik.k@hlskjong.no",
       "phone": "+47 966 01 101",
       "vat_number": null,
       "address": "Breivika Industriveg 48, 6018 Ålesund, Norway"
     },
     "items": [
       {
         "line_no": 1,
         "quantity": null,
         "unit": null,
         "product_reference": "magnetventil (solenoid valve)",
         "manufacturer": null,
         "manufacturer_part_no": null,
         "cross_ref_to": null,
         "specs": {
           "dimension": null,
           "pressure_rating": null,
           "material_body": null,
           "material_seal": null,
           "actuation": null,
           "voltage": null,
           "torque_or_flow": null,
           "temperature": null,
           "thread_or_connection": null,
           "other": []
         },
         "missing_fields": [
           "quantity",
           "unit",
           "manufacturer",
           "manufacturer_part_no",
           "dimension",
           "pressure_rating",
           "material_body",
           "material_seal",
           "voltage"
         ]
       }
     ],
     "application_context": null,
     "attachments_referenced": [],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": "References potential replacement for previously problematic component; original product/quote not identified"
     },
     "completeness": "unusable",
     "missing": [
       "specific_product_details",
       "quantity",
       "delivery_location",
       "delivery_deadline"
     ]
   }

3. 3

   Completeness verdict: unusable

   Step 03

   Missing: specific_product_details, quantity, delivery_location, delivery_deadline

   ok
   unusable

   • specific_product_details
   • quantity
   • delivery_location
   • delivery_deadline

   Rule trace (deterministic)

   Verdict: partial · 1 of 1 items need clarification

   • item 1: × needs follow-up — no quantity
4. 4

   Route to human

   Step 04

   Inquiry too sparse — sales engineer should handle manually.

   skip

Process map: see how this aligns with JS Cock’s diagram →