JT123389

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT123389/inquiry.eml

   ok
   From:

   Subject: #TOMO | VS: 1x DN1400 and 2xDN1800 butterfly valves

   Body: 60 chars

   Attachments: 2375718a-24da-4016-9d9e-e31c1077388e.png, image019917.gif, image601001.png, image933719.gif, image210341.png
2. 2

   AI extracts structured JSON

   Step 02

   2 item(s) detected · language=en · intent=new_inquiry

   ok
   Englishnew inquiry2 item(s)

   Show extracted JSON

   {
     "language": "en",
     "intent": "new_inquiry",
     "customer": {
       "company": null,
       "contact_name": null,
       "contact_email": null,
       "phone": null,
       "vat_number": null,
       "address": null
     },
     "items": [
       {
         "line_no": 1,
         "quantity": 1,
         "unit": "stk",
         "product_reference": "DN1400 butterfly valve",
         "manufacturer": null,
         "manufacturer_part_no": null,
         "cross_ref_to": null,
         "specs": {
           "dimension": "DN1400",
           "pressure_rating": null,
           "material_body": null,
           "material_seal": null,
           "actuation": null,
           "voltage": null,
           "torque_or_flow": null,
           "temperature": null,
           "thread_or_connection": null,
           "other": []
         },
         "missing_fields": [
           "pressure_rating",
           "material_body",
           "material_seal",
           "actuation",
           "temperature",
           "thread_or_connection"
         ]
       },
       {
         "line_no": 2,
         "quantity": 2,
         "unit": "stk",
         "product_reference": "DN1800 butterfly valve",
         "manufacturer": null,
         "manufacturer_part_no": null,
         "cross_ref_to": null,
         "specs": {
           "dimension": "DN1800",
           "pressure_rating": null,
           "material_body": null,
           "material_seal": null,
           "actuation": null,
           "voltage": null,
           "torque_or_flow": null,
           "temperature": null,
           "thread_or_connection": null,
           "other": []
         },
         "missing_fields": [
           "pressure_rating",
           "material_body",
           "material_seal",
           "actuation",
           "temperature",
           "thread_or_connection"
         ]
       }
     ],
     "application_context": null,
     "attachments_referenced": [],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": null
     },
     "completeness": "partial",
     "missing": [
       "company",
       "contact_name",
       "contact_email",
       "phone",
       "vat_number",
       "address",
       "application_context",
       "pressure_rating",
       "material_body",
       "material_seal",
       "delivery_location",
       "delivery_deadline"
     ]
   }

3. 3

   Completeness verdict: partial

   Step 03

   Missing: company, contact_name, contact_email, phone, vat_number, address, application_context, pressure_rating, material_body, material_seal, delivery_location, delivery_deadline

   ok
   partial

   • company
   • contact_name
   • contact_email
   • phone
   • vat_number
   • address
   • application_context
   • pressure_rating
   • material_body
   • material_seal
   • delivery_location
   • delivery_deadline

   Rule trace (deterministic)

   Verdict: unusable · no customer identity (need company name or contact email)

   • item 1: × needs follow-up — sizing only — need at least one disambiguating spec
   • item 2: × needs follow-up — sizing only — need at least one disambiguating spec
4. 4

   AI drafts follow-up email to customer

   Step 04

   Drafted in en, awaiting human approval.

   ok
   Subject: Your Butterfly Valve Inquiry - Additional Details Needed

   Thank you for your interest in our DN1400 and DN1800 butterfly valves. To provide you with an accurate quotation, we'll need some additional specifications:
   
   • Company name, contact email, and phone number
   • Pressure rating (bar/PN class)
   • Body and seal materials
   • Actuation type (manual, pneumatic, electric)
   • Operating temperature
   • Connection type (flange, thread, etc.)
   • Application and delivery location
   • Target delivery date
   
   Once we receive these details, we'll prepare your quote promptly.
   
   Best regards,
   J.S.Cock A/S sales team

   Drafted by haiku · awaiting human approval.
5. 5

   Customer creation deferred

   Steps 08 + 09

   Customer company name not extracted — needs human review.

   skip
6. 6

   Match items against the J.S.Cock catalog

   Steps 12 + 13

   Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT123389).

   ok
7. 7

   Score supplier quotes

   Steps 16 + 17

   No supplier replies received yet — scoring waits for at least one.

   skip
8. 8

   Draft quote in Business Central

   Steps 10 + 20

   Waiting for the supplier quote to land before drafting.

   skip
9. 9

   Human approval (sales engineer)

   Step 21

   In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.

   pending
   ApproveEdit before sendingReject

Process map: see how this aligns with JS Cock’s diagram →