JT123462

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT123462/inquiry.eml

   ok
   From: oddbjorn73@gmail.com

   Subject: Kit til Gemu cPos1436

   Body: 650 chars

   Show full email body

   You don't often get email from oddbjorn73@gmail.com. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>
   Hei, jeg kjøpte en ubrukt Gemu 554 40D 137 51 2 med en styreenhet Gemu1436000Z1ECON0001050. (Auksjon etter en konkurs)
   
   Jeg fant ut at jeg trenger et overgangskit for å få dette til å virke.
   
   Jeg finner ikke så mye info om denne sammenstillingen, men jeg antar det består av en adapter av noe slag og en forlenger til stangen. Jeg antar også at on/off ventilen skal erstattes av luft fra styreenheten.
   
   Er dette noe dere leverer?
   
   mvh Oddbjørn Wågbø
   oddbjorn73@gmail.com<mailto:oddbjorn73@gmail.com>
   tlf 9057177

2. 2

   AI extracts structured JSON

   Step 02

   1 item(s) detected · language=no · intent=new_inquiry

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   Norwegiannew inquiry1 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "new_inquiry",
     "customer": {
       "company": null,
       "contact_name": "Oddbjørn Wågbø",
       "contact_email": "oddbjorn73@gmail.com",
       "phone": "9057177",
       "vat_number": null,
       "address": null
     },
     "items": [
       {
         "line_no": 1,
         "quantity": 1,
         "unit": "kit",
         "product_reference": "Overgangskit (transition kit) for Gemu 554 40D 137 51 2 with control unit Gemu 1436000Z1ECON0001050",
         "manufacturer": "Gemu",
         "manufacturer_part_no": null,
         "cross_ref_to": null,
         "specs": {
           "dimension": null,
           "pressure_rating": null,
           "material_body": null,
           "material_seal": null,
           "actuation": "pneumatic",
           "voltage": null,
           "torque_or_flow": null,
           "temperature": null,
           "thread_or_connection": null,
           "other": [
             {
               "key": "presumed_components",
               "value": "adapter of some kind and rod extension (forlenger til stangen)"
             },
             {
               "key": "control_integration",
               "value": "Customer uncertain if on/off valve needs replacement or pneumatic control from unit"
             }
           ]
         },
         "missing_fields": [
           "exact_kit_configuration",
           "adapter_specification",
           "rod_extension_dimensions",
           "valve_replacement_requirement",
           "pressure_rating",
           "material_body",
           "material_seal",
           "connection_types"
         ]
       }
     ],
     "application_context": "Gemu valve and control unit purchased from bankruptcy auction. Customer needs transition kit to integrate control unit with valve for pneumatic operation.",
     "attachments_referenced": [],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": "Equipment sourced from bankruptcy auction (Gemu 554 40D 137 51 2 valve + Gemu 1436000Z1ECON0001050 control unit)"
     },
     "completeness": "partial",
     "missing": [
       "delivery_location",
       "delivery_deadline",
       "detailed_kit_specifications",
       "customer_business_entity"
     ]
   }

3. 3

   Completeness verdict: partial

   Step 03

   Missing: delivery_location, delivery_deadline, detailed_kit_specifications, customer_business_entity

   ok
   partial

   • delivery_location
   • delivery_deadline
   • detailed_kit_specifications
   • customer_business_entity

   Rule trace (deterministic)

   Verdict: partial · 1 of 1 items need clarification

   • item 1: × needs follow-up — no sizing field (need dimension or torque/flow)
4. 4

   AI drafts follow-up email to customer

   Step 04

   Drafted in no, awaiting human approval.

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   Subject: Re: Overgangskit Gemu 554 – vi trenger litt mer info

   Hei Oddbjørn,
   
   Takk for henvendelsen! Det høres spennende ut at du fikk tak i et Gemu-system på auksjon, og vi kan sannsynligvis levere det overgangskitet du trenger.
   
   For å gi deg et presist tilbud, trenger vi noen detaljer til:
   
   - Leveringsadresse og ønsket leveringsfrist
   - Eksakte spesifikasjoner på adapter og stangforlenger
   - Trykkvurdering og materialkrav (kropp og tetninger)
   - Tilkoblingstyper
   - Skal ventilen erstattes eller brukes som dumpventil?
   - Er dette for privat eller kommersiell bruk?
   
   Når vi får disse opplysningene, kan vi raskt komme med et tilbud.
   
   Med vennlig hilsen,
   J.S.Cock A/S sales team

   Drafted by haiku · awaiting human approval.
5. 5

   Customer creation deferred

   Steps 08 + 09

   Customer company name not extracted — needs human review.

   skip
6. 6

   Match items against the J.S.Cock catalog

   Steps 12 + 13

   Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT123462).

   ok
7. 7

   Score supplier quotes

   Steps 16 + 17

   No supplier replies received yet — scoring waits for at least one.

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8. 8

   Draft quote in Business Central

   Steps 10 + 20

   Waiting for the supplier quote to land before drafting.

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9. 9

   Human approval (sales engineer)

   Step 21

   In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.

   pending
   ApproveEdit before sendingReject

Process map: see how this aligns with JS Cock’s diagram →