End-to-end flow

JT123594

One inquiry, all stages. Each box below is the actual artifact persisted by the pipeline — not a mockup. The brief asks: "does Kine actually work?". This page is the answer.

9 stages

Email arrives in M-Files inbox

Step 01

Inquiry stored at .tmp/jscock_mfiles/JT123594/inquiry.eml

From: Anne Gehring Hansen

Subject: RFQ T126120

Body: 555 chars

Attachments: image001.png, image002.gif, image003.png, image004.png

Show full email body

Hei,



Kan dere sende tilbud på følgende:





Hei, har dere PRV som er satt på 25bar?

Trenger noe som har gjenger både inn og ut, ca 1/2" eller ¾ NPT



Skal brukes til olje







Vennligst legg ved datablad og total vekt.





Merk: Sørg for å inkludere alle kostnader i tilbudet. Fakturaer som inneholder kostnader som ikke gjenspeiles i tilbudet, vil ikke bli akseptert.









Med vennlig hilsen / Best Regards
Anne Gehring Hansen
Valves, Inside Sales & Purchasing
Dir. (+47) 51648612

<image001.png>

AI extracts structured JSON

Step 02

1 item(s) detected · language=no · intent=new_inquiry

Norwegiannew inquiry1 item(s)

Show extracted JSON

{
  "language": "no",
  "intent": "new_inquiry",
  "customer": {
    "company": null,
    "contact_name": "Anne Gehring Hansen",
    "contact_email": null,
    "phone": "+47 51648612",
    "vat_number": null,
    "address": null
  },
  "items": [
    {
      "line_no": 1,
      "quantity": null,
      "unit": null,
      "product_reference": "PRV satt på 25bar (pressure relief valve set to 25 bar)",
      "manufacturer": null,
      "manufacturer_part_no": null,
      "cross_ref_to": null,
      "specs": {
        "dimension": "1/2\" eller 3/4\" NPT",
        "pressure_rating": "25 bar",
        "material_body": null,
        "material_seal": null,
        "actuation": null,
        "voltage": null,
        "torque_or_flow": null,
        "temperature": null,
        "thread_or_connection": "NPT (gjenger både inn og ut - threaded both inlet and outlet)",
        "other": [
          {
            "key": "application",
            "value": "olje (oil)"
          }
        ]
      },
      "missing_fields": [
        "quantity",
        "unit",
        "specific_size_choice",
        "material_body",
        "material_seal",
        "manufacturer_preference"
      ]
    }
  ],
  "application_context": "Olje (oil)",
  "attachments_referenced": [],
  "delivery": {
    "location": null,
    "deadline": null,
    "incoterms": null
  },
  "previous_reference": {
    "is_update_of": null,
    "notes": null
  },
  "completeness": "partial",
  "missing": [
    "customer_company",
    "customer_email",
    "item_quantity",
    "delivery_location",
    "delivery_deadline"
  ]
}

3
Completeness verdict: partial
Step 03
Missing: customer_company, customer_email, item_quantity, delivery_location, delivery_deadline
ok
partial
- customer_company
- customer_email
- item_quantity
- delivery_location
- delivery_deadline
Rule trace (deterministic)
Verdict: unusable · no customer identity (need company name or contact email)
- item 1: × needs follow-up — no quantity
4
AI drafts follow-up email to customer
Step 04
Drafted in no, awaiting human approval.
ok
Subject: Re: Tilbud PRV 25 bar
```
Hei Anne,

Takk for forespørselen om PRV 25 bar til oljeanvendelse – vi kan helt sikkert hjelpe! For at vi skal kunne sende et presist tilbud, trenger vi noen få detaljer:

• Bedriftsnavn
• Antall enheter
• Størrelse: 1/2" eller 3/4" NPT
• Materiale
• Leveringssted og frist

Når vi får svarene, sender vi tilbudet med datablad og vekt som ønsket.

Med vennlig hilsen / Best regards,
J.S.Cock A/S sales team
```
Drafted by haiku · awaiting human approval.
Tone is fully tunable
The demo uses a basic prompt and the cheap Haiku model. Tone, salutations, signature, structure, the exact phrasing of every question — all driven by a prompt template you can rewrite per language, per customer segment, or per sales engineer. Swap the model for Sonnet if you want a more polished register.
5
Customer creation deferred
Steps 08 + 09
Customer company name not extracted — needs human review.
skip
6
Match items against the J.S.Cock catalog
Steps 12 + 13
Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT123594).
ok
7
Score supplier quotes
Steps 16 + 17
No supplier replies received yet — scoring waits for at least one.
skip
8
Draft quote in Business Central
Steps 10 + 20
Waiting for the supplier quote to land before drafting.
skip
9
Human approval (sales engineer)
Step 21
In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.
pending

Process map: see how this aligns with JS Cock’s diagram →

Email arrives in M-Files inbox

AI extracts structured JSON

Completeness verdict: partial

AI drafts follow-up email to customer

Customer creation deferred

Match items against the J.S.Cock catalog

Score supplier quotes

Draft quote in Business Central

Human approval (sales engineer)