End-to-end flow

JT123881 · Borregaard Fabrikker/ELIN

One inquiry, all stages. Each box below is the actual artifact persisted by the pipeline — not a mockup. The brief asks: "does Kine actually work?". This page is the answer.

9 stages

Email arrives in M-Files inbox

Step 01

Inquiry stored at .tmp/jscock_mfiles/JT123881/inquiry.eml

From: pal.isnes@borregaard.com

Subject: pH-armatur til 214-QE-4105

Body: 1027 chars

Attachments: image001.png, image002.jpg, image475027.gif

Show full email body

Hei Knut Erik,

Jeg tar opp tråden igjen på en pH armatur som frøs i stykker i vinter, og som Dag Jostein var i kontakt med deg om.

Ifølge ham så trengte du ett bilde av armatur. Er det nok med dette bildet for at du kan sende meg et tilbud?

[image001.png]

Med vennlig hilsen/Best regards,

Pål Isnes
Planlegger
Borregaard Fabrikker/ELIN

Mobile: +47 97 68 78 71
www.borregaard.com<https://mibc-fr-06.mailinblack.com/securelink/?url=http://www.borregaard.com&key=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>

[image002.jpg]

AI extracts structured JSON

Step 02

1 item(s) detected · language=no · intent=update_quote

Norwegianupdate quote1 item(s)

Show extracted JSON

{
  "language": "no",
  "intent": "update_quote",
  "customer": {
    "company": "Borregaard Fabrikker/ELIN",
    "contact_name": "Pål R. Isnes",
    "contact_email": "pal.isnes@borregaard.com",
    "phone": "+47 97 68 78 71",
    "vat_number": null,
    "address": null
  },
  "items": [
    {
      "line_no": 1,
      "quantity": null,
      "unit": null,
      "product_reference": "pH armatur (pH valve/fitting) til 214-QE-4105",
      "manufacturer": null,
      "manufacturer_part_no": null,
      "cross_ref_to": null,
      "specs": {
        "dimension": null,
        "pressure_rating": null,
        "material_body": null,
        "material_seal": null,
        "actuation": null,
        "voltage": null,
        "torque_or_flow": null,
        "temperature": null,
        "thread_or_connection": null,
        "other": []
      },
      "missing_fields": [
        "quantity",
        "unit",
        "dimension",
        "pressure_rating",
        "material_body",
        "material_seal",
        "actuation",
        "thread_or_connection"
      ]
    }
  ],
  "application_context": "pH valve for process 214-QE-4105; previous unit froze and broke in winter conditions",
  "attachments_referenced": [
    "image001.png",
    "image002.jpg"
  ],
  "delivery": {
    "location": null,
    "deadline": null,
    "incoterms": null
  },
  "previous_reference": {
    "is_update_of": null,
    "notes": "Continuation of previous inquiry (Dag Jostein was in contact with Knut Erik); customer providing requested image for quotation"
  },
  "completeness": "partial",
  "missing": [
    "quantity",
    "exact_specifications_from_image_analysis",
    "delivery_location",
    "delivery_deadline"
  ]
}

3
Completeness verdict: partial
Step 03
Missing: quantity, exact_specifications_from_image_analysis, delivery_location, delivery_deadline
ok
partial
- quantity
- exact_specifications_from_image_analysis
- delivery_location
- delivery_deadline
Rule trace (deterministic)
Verdict: partial · 1 of 1 items need clarification
- item 1: × needs follow-up — no quantity
4
AI drafts follow-up email to customer
Step 04
Drafted in no, awaiting human approval.
ok
Subject: Re: pH armatur – tilleggsinformasjon for tilbud
```
Hei Pål,

Takk for bildet av pH armaturen. For at vi kan gi deg et presist tilbud, trenger vi imidlertid noen få detaljer til:

- Antall enheter
- Dimensjon og trykkvurdering
- Materiale for kropp og tetning
- Aktuering (manuel, pneumatisk, elektrisk, osv.)
- Gevind eller tilkoblingtype
- Leveringssted og leveringsfrist

Når du sender disse opplysningene, kan vi komme tilbake raskt.

Med vennlig hilsen,
J.S.Cock A/S sales team
```
Drafted by haiku · awaiting human approval.
Tone is fully tunable
The demo uses a basic prompt and the cheap Haiku model. Tone, salutations, signature, structure, the exact phrasing of every question — all driven by a prompt template you can rewrite per language, per customer segment, or per sales engineer. Swap the model for Sonnet if you want a more polished register.
5
Customer created in Business Central
Steps 08 + 09
New BC# C-20057 — Borregaard Fabrikker/ELIN
ok
BC#: C-20057
Company: Borregaard Fabrikker/ELIN
Email: pal.isnes@borregaard.com
6
Match items against the J.S.Cock catalog
Steps 12 + 13
Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT123881).
ok
7
Score supplier quotes
Steps 16 + 17
No supplier replies received yet — scoring waits for at least one.
skip
8
Draft quote in Business Central
Steps 10 + 20
Waiting for the supplier quote to land before drafting.
skip
9
Human approval (sales engineer)
Step 21
In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.
pending

Process map: see how this aligns with JS Cock’s diagram →

Email arrives in M-Files inbox

AI extracts structured JSON

Completeness verdict: partial

AI drafts follow-up email to customer

Customer created in Business Central

Match items against the J.S.Cock catalog

Score supplier quotes

Draft quote in Business Central

Human approval (sales engineer)