JT123941 · Framo Services AS

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT123941/inquiry.eml

   ok
   From: purchasing.services@framo.no

   Subject: Forespørsel [1005-RFQ-021901-500911] - Framo Services AS

   Body: 2142 chars

   Attachments: Vedlegg - 1005-RFQ-021901-500911.pdf

   Show full email body

   Forespørsel 1005-RFQ-021901 vedlagt
   
   All korrespondanse vedr. denne forespørsel sendes til følgende epostadresse: purchasing.services@framo.no
   
   Alfa Laval General Condition of Purchase gjelder for denne bestilling, dersom ikke annet er definert i Avtale.
   
   http://www.alfalaval.com/globalassets/documents/about-us/for-suppliers/general-conditions-of-purchase.pdf<https://mibc-fr-06.mailinblack.com/securelink/?url=http://www.alfalaval.com&key=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>
   
   This e-mail is intended solely for the use of the individual or entity to whom it is addressed and its content shall be regarded as confidential unless explicitly stated otherwise.
   If you have received this e-mail by mistake, please notify the sender immediately by e-mail and delete this e-mail from your system.
   Framo is an Alfa Laval owned company and personal data and email will be handled in accordance with the Alfa Laval Privacy Policy.<https://mibc-fr-06.mailinblack.com/securelink/?url=https://www.alfalaval.com&key=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>

2. 2

   AI extracts structured JSON

   Step 02

   0 item(s) detected · language=no · intent=new_inquiry

   ok
   Norwegiannew inquiry0 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "new_inquiry",
     "customer": {
       "company": "Framo Services AS",
       "contact_name": null,
       "contact_email": "purchasing.services@framo.no",
       "phone": null,
       "vat_number": null,
       "address": null
     },
     "items": [],
     "application_context": null,
     "attachments_referenced": [
       "1005-RFQ-021901"
     ],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": "1005-RFQ-021901-500911",
       "notes": "RFQ document referenced as attachment"
     },
     "completeness": "partial",
     "missing": [
       "product line items and specifications (in attached RFQ)",
       "delivery location",
       "delivery deadline",
       "application context"
     ]
   }

3. 3

   Completeness verdict: partial

   Step 03

   Missing: product line items and specifications (in attached RFQ), delivery location, delivery deadline, application context

   ok
   partial

   • product line items and specifications (in attached RFQ)
   • delivery location
   • delivery deadline
   • application context

   Rule trace (deterministic)

   Verdict: unusable · no items extracted
4. 4

   AI drafts follow-up email to customer

   Step 04

   Drafted in no, awaiting human approval.

   ok
   Subject: Re: Forespørsel 1005-RFQ-021901 – Trenger litt mer informasjon

   Hei,
   
   Takk for forespørselen 1005-RFQ-021901. Vi er glad for muligheten til å hjelpe Framo Services AS.
   
   For å kunne gi deg en presis tilbud, trenger vi følgende informasjon:
   
   • Detaljerte produktspesifikasjoner og antall for hver linjepost
   • Leveringssted (sted/lokasjon)
   • Ønsket leveringsfrist
   • Anvendelsesområde/applikasjonssammenheng
   
   Når vi har disse detaljene, kan vi komme tilbake med et raskt tilbud.
   
   Med vennlig hilsen,
   J.S.Cock A/S sales team

   Drafted by haiku · awaiting human approval.
5. 5

   Customer created in Business Central

   Steps 08 + 09

   New BC# C-20061 — Framo Services AS

   ok
   BC#: C-20061

   Company: Framo Services AS

   Email: purchasing.services@framo.no
6. 6

   Match items against the J.S.Cock catalog

   Steps 12 + 13

   Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT123941).

   ok
7. 7

   Score supplier quotes

   Steps 16 + 17

   No supplier replies received yet — scoring waits for at least one.

   skip
8. 8

   Draft quote in Business Central

   Steps 10 + 20

   Waiting for the supplier quote to land before drafting.

   skip
9. 9

   Human approval (sales engineer)

   Step 21

   In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.

   pending
   ApproveEdit before sendingReject

Process map: see how this aligns with JS Cock’s diagram →