JT124018 · PTG Kuldeteknisk AS

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT124018/inquiry.eml

   ok
   From: hha@ptg.no

   Subject: Forespørsel erstatning for AVA

   Body: 1036 chars

   Attachments: image002.png, image003.png, image004.png, image005.gif, image213761.gif

   Show full email body

   Hei Rafael
   
   Se vedlagte bilde av en AVA aktuator.
   
   Har dere en tilsvarende i sortimentet, bare med et annet navn?  Type B4006-PHB-22, 400 NM. Dette er en on/off med 400Nm og 24V AC/DC.
   
   
   Med vennlig hilsen
   Helge Petter Hansen
   Avd.leder prosjekt Marine&Industri
   Mob:   +47  905 55 038
   Mail:   hha@ptg.no<mailto:hha@ptg.no>
   
   [cid:image004.png@01DCBDC7.595B27C0]
   
   PTG Kuldeteknisk AS
   Stakkevollvegen 69B, 9010 Tromsø, NORWAY
   www.ptg.no<https://mibc-fr-06.mailinblack.com/securelink/?url=http://www.ptg.no&key=eyJsYW5nIjoiRU4iLCJ1cmwiOiJodHRwOi8vd3d3LnB0Zy5uby8iLCJ0b2tlbiI6ImdBQUFBQUJweFNZRGFKd2dJNERrR1VGRjJhR1c3NUNQMWtWQ1Qzd0RBTnNDQkRvdjFZZkhEUWlOQkpHc2VER21ER01DeGN2Y0FMWlRwVWlOeUlJQjNqQVB5UzMyMnh4bkY1ajJSVFpqN0dLc1hrWVBDMkNkeGs2Q1pkN1E0eXR1ZDB3ZkM2VTNLTm9MNHMtNTNDd3duOU9JbEw4M01xdVhhWUxiUXJXOFlDWkw5Q3JEc3UyY1k3aE1XRm9paTFTanVxWVZHeHFTTjJueWwzSFpiTkJOY3hoNjFBNVdDRUt2Yi0yOUtaR2V6RDVzZnlhNkZRd3Y3VmdZYlREZFVhQnh4NW9jYUcwRnpmTHBFRGxvM0NRY0JpNS1iMmw2Nmdfc3VfcjRkVWdEMy1LZHI2bG5ZWWxnQTlHSVdidktfUkZKTUZpbmxvX3hvQWhaIn0=>

2. 2

   AI extracts structured JSON

   Step 02

   1 item(s) detected · language=no · intent=cross_reference

   ok
   Norwegiancross reference1 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "cross_reference",
     "customer": {
       "company": "PTG Kuldeteknisk AS",
       "contact_name": "Helge Petter Hansen",
       "contact_email": "hha@ptg.no",
       "phone": "+47 905 55 038",
       "vat_number": null,
       "address": "Stakkevollvegen 69B, 9010 Tromsø, Norway"
     },
     "items": [
       {
         "line_no": 1,
         "quantity": null,
         "unit": null,
         "product_reference": "Equivalent of AVA actuator B4006-PHB-22; 400 Nm on/off, 24V AC/DC",
         "manufacturer": null,
         "manufacturer_part_no": null,
         "cross_ref_to": "AVA B4006-PHB-22",
         "specs": {
           "dimension": null,
           "pressure_rating": null,
           "material_body": null,
           "material_seal": null,
           "actuation": "electric",
           "voltage": "24V AC/DC",
           "torque_or_flow": "400 Nm",
           "temperature": null,
           "thread_or_connection": null,
           "other": [
             {
               "key": "duty",
               "value": "on/off"
             },
             {
               "key": "device_type",
               "value": "actuator (not a valve)"
             },
             {
               "key": "image_attached",
               "value": "yes"
             }
           ]
         },
         "missing_fields": [
           "quantity",
           "mounting interface (e.g. F07/F10)"
         ]
       }
     ],
     "application_context": "Customer needs an equivalent for an AVA-branded electric actuator (image attached). Marine & Industrial division.",
     "attachments_referenced": [
       "image of AVA actuator"
     ],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": null
     },
     "completeness": "partial",
     "missing": [
       "quantity",
       "mounting interface",
       "delivery location"
     ]
   }

3. 3

   Completeness verdict: partial

   Step 03

   Missing: quantity, mounting interface, delivery location

   ok
   partial

   • quantity
   • mounting interface
   • delivery location

   Rule trace (deterministic)

   Verdict: partial · 1 of 1 items need clarification

   • item 1: × needs follow-up — no quantity
4. 4

   AI drafts follow-up email to customer

   Step 04

   Drafted in no, awaiting human approval.

   ok
   Subject: Re: AVA aktuator B4006-PHB-22 - manglende opplysninger

   Hei Helge Petter,
   
   Takk for henvendelsen. Vi har aktuatorer som passer til dine behov, men vi trenger noen få opplysninger for å gi deg et presist tilbud:
   
   - Hvor mange enheter trenger du?
   - Hvilken monteringsgrensesnitt trenger du (F07, F10 eller annen type)?
   - Hva er leveringsadressen?
   
   Vi kommer tilbake til deg så snart vi har disse detaljene.
   
   Med vennlig hilsen
   J.S.Cock A/S sales team

   Drafted by haiku · awaiting human approval.
5. 5

   Customer found in Business Central

   Steps 08 + 09

   BC# C-20009 — PTG Kuldeteknisk AS

   ok
   BC#: C-20009

   Company: PTG Kuldeteknisk AS

   Email: hha@ptg.no
6. 6

   Match items against the J.S.Cock catalog

   Steps 12 + 13

   Top-5 candidates per item via TF-IDF over 18.8k SKUs (see Matches tab on /inquiry/JT124018).

   ok
7. 7

   Score supplier quotes

   Steps 16 + 17

   No supplier replies received yet — scoring waits for at least one.

   skip
8. 8

   Draft quote in Business Central

   Steps 10 + 20

   Waiting for the supplier quote to land before drafting.

   skip
9. 9

   Human approval (sales engineer)

   Step 21

   In production this becomes a real review UI in Week 2-3. Demo: approve / edit / reject from the page.

   pending
   ApproveEdit before sendingReject

Process map: see how this aligns with JS Cock’s diagram →