JT124139 · Sjerve vvs

1. 1

   Email arrives in M-Files inbox

   Step 01

   Inquiry stored at .tmp/jscock_mfiles/JT124139/inquiry.eml

   ok
   From: sjervevvs@gmail.com

   Subject: Etterspørsel

   Body: 406 chars

   Attachments: image1.png, image001.jpg, image002.jpg, image989262.gif

   Show full email body

   [You don't often get email from sjervevvs@gmail.com<mailto:sjervevvs@gmail.com>. Learn why this is important at https://aka.ms/LearnAboutSenderIdentification ]
   
   Hei. Ref telefonsamtale
   Dette er hva jeg er ute etter.
   [cid:image001.jpg@01DCC72B.47B33400]
   [cid:700f3637-bd50-4778-a2a1-1c3f57fb18c4@NORP279.PROD.OUTLOOK.COM]
   [cid:image002.jpg@01DCC72B.47B33400]
   
   Mvh
   Espen Sjerve
   Sjerve vvs
   95366639

2. 2

   AI extracts structured JSON

   Step 02

   0 item(s) detected · language=no · intent=new_inquiry

   ok
   Norwegiannew inquiry0 item(s)

   Show extracted JSON

   {
     "language": "no",
     "intent": "new_inquiry",
     "customer": {
       "company": "Sjerve vvs",
       "contact_name": "Espen Sjerve",
       "contact_email": "sjervevvs@gmail.com",
       "phone": "95366639",
       "vat_number": null,
       "address": null
     },
     "items": [],
     "application_context": null,
     "attachments_referenced": [],
     "delivery": {
       "location": null,
       "deadline": null,
       "incoterms": null
     },
     "previous_reference": {
       "is_update_of": null,
       "notes": "References phone call discussion (no details provided in email body)"
     },
     "completeness": "unusable",
     "missing": [
       "product items",
       "quantities",
       "specifications",
       "application context"
     ]
   }

3. 3

   Completeness verdict: unusable

   Step 03

   Missing: product items, quantities, specifications, application context

   ok
   unusable

   • product items
   • quantities
   • specifications
   • application context

   Rule trace (deterministic)

   Verdict: unusable · no items extracted
4. 4

   Route to human

   Step 04

   Inquiry too sparse — sales engineer should handle manually.

   skip

Process map: see how this aligns with JS Cock’s diagram →